Frequently Asked Questions

  • BOX

How many notes can I include in a keepsake box?

You can include between 20 to 60 notes in your keepsake box. Start with a minimum of 20 and increase in increments of 5 up to a maximum of 60.

Can I share the note-writing process with others?

Yes, you can share the note-writing process by sending a unique link to friends and family. They can then add their own messages to contribute to the gift.

Can I add images to my notes?

Absolutely! Each note can be personalized with images to make your messages even more special.

Is it possible to include audio messages in the notes?

Yes, you can choose to convert some of your text notes into audio messages. Each audio message can be up to 1 minute long and is accessible via a QR code on the note.

How does the audio feature work?

For notes you choose to be audio-based, we'll generate a QR code. When the recipient scans this code with their mobile phone, they'll be redirected to a page where they can play your audio message.

Can emojis be used in text-based notes?

Yes, you can add emojis to your text-based notes to express your emotions more vividly.

Is there an option to personalize the keepsake box lid?

Certainly! You have the opportunity to upload an image, and we will print it on the lid of the keepsake box for an added personal touch.

Can I edit my notes after creating them?

Yes, you have the flexibility to edit your notes, whether they are text or audio, before finalizing your order. 

What if I finalize my order and then need to change something after the fact?

Reach out to us ASAP. If you let us know sooner rather than later, we might be able to help you out.

Is there a limit to how many people can contribute to the gift through the shared link?

There's no set limit to the number of contributors. As long as your total number of notes does not exceed 60, you can invite as many people as you like to contribute.